Legal & Governance Framework
Effective Date: January 1, 2025 | Governing Entity: qorzenbyte, operating from Calle de Alcalá 120, 28009 Madrid, Spain.
1. Privacy Policy & GDPR Compliance
qorzenbyte ("we", "our", or "us") respects your privacy and is fully committed to complying with the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy governs data collection across our copywriting agency operations, website analytics, and CRM sales pipelines.
We collect business email addresses, technical specifications, and CRM telemetry strictly for the purpose of delivering analytical tech copy and structured documentation. Data subjects have the absolute right to access, rectify, or request erasure of their personal data by contacting our Madrid data controller at [email protected].
2. Terms of Service
By engaging qorzenbyte for copywriting, technical documentation, or sales pipeline optimization services, you agree to be bound by these Terms of Service. All intellectual property rights for analytical tech copy and documentation produced by qorzenbyte transfer to the client upon full payment settlement.
Services are executed according to predefined milestone sprints. Failure to provide timely technical clarifications may result in adjusted sprint timelines. Any disputes shall be adjudicated under the jurisdiction of the courts of Madrid, Spain.
3. Cookie Governance Policy
Our website utilizes high-performance tracking cookies and CRM pulse telemetry to monitor conversion rates and user navigation efficiency.
You may withdraw your consent for non-essential tracking cookies at any time through your browser settings or by clearing your local storage. Essential cookies required for payment gateway connectivity via Stripe remain active to ensure secure transactions.
4. Refund & Cancellation Framework
Due to the bespoke, analytical nature of our copywriting sprints and technical documentation engineering, retainer deposits and milestone payments are strictly non-refundable once a sprint has officially commenced.
If a client wishes to terminate an ongoing contract prior to sprint initiation, a formal written request must be submitted to [email protected] at least 72 hours in advance. For inquiries, reach us by phone at +34 633 881 229 or visit us at Calle de Alcalá 120, 28009 Madrid, Spain.